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Below you can find a selection of Frequently Asked Questions. If you need additional help click here for the Wiki Home page or scroll to the FAQs#bottom of this page for the listing of spaces that provide more in-depth instructions, tutorials, and videos. We also have full-time staff available to assist you if you can't find help below.

Go to www.regattacentral.com and click on 'Login' at the top of the page
Use the Forgot your 'Username' link to request that your username be sent via email. Use the 'password' link to request that a link be sent via email to reset your password
Submit the requested information then check your email

Go to www.regattacentral.com and login
Hover over the account name located in the upper right-hand corner and click on "Profile"
Update the desired information
Click the 'Update' button to save your changes to the Account Information

Go to www.regattacentral.com and login
Click on the 'Roster' link to the right of your team's name listed in the Affiliations box
- Double click on an athlete's name to edit information
  - If the edit button does not appear for an athlete, that means the record is managed by someone else. For example, if the record is linked to the athlete's USRowing membership, the information can only be edited through USRowing
- Click on the "New' button to add an athlete to your roster

If your team or club has a USRowing organizational membership, granting access to the roster has to be done through USRowing's website.
If you feel that you should have administrative level access to the roster, but do not see the full list for your team, please contact RegattaCentral Support.

Follow this link to the (3.a.) Submitting an Entry page for the most up-to-date information

Follow this link to the (3.b.) Submitting a Composite Entry page for the most up-to-date information

Login to your RegattaCentral account
On your homepage, locate and click on the "Clubs" tab at the top of the page
Scroll down and click on the name of the club
Select the desired program and chose a participant from the drop-down or create a new one
You will then be asked to provide relevant information and submit payment

If registering through your club's website you can indicate the quantity for each program, or add the program to your cart then click the 'Add another' link after you log in. Select the participants' names in the drop-down menus
If registering through the RegattaCentral website you can click the 'Register' or 'Join/Renew' link then click the 'Add another' link on the cart page. Select the participants' names in the drop-down menus

To request a refund for a club registration, we recommend reaching out to the club the registration is with. A contact email for the organization can be found on the "Account Summary & Invoices " page of the registration
To request a refund for a regatta entry, we recommend reaching out to the contact listed on the Overview page of the regatta

To find your invoice for a club registration, click on "Account Summary & Invoices" to the right of the name of the organization on your homepage
To find your invoice from a past regatta, click on the "Previous" tab in the Regatta Calendar & Entries section of your homepage. Then click the "my invoice" link next to the regatta.

Double-check that the athlete's date of birth and spelling of their name is correct on the roster
Make sure you are trying to submit the waiver under the correct club name

For more information, step-by-step information, and video tutorials check out the links below:

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