Account Management 
Forgot your Login Username or password? 
- Go to www.regattacentral.com and click on 'Login' at the top of the page
- Click on the 'Forgot your password?' link located at the bottom of the Login pop-up window at the top of the page
- Enter the email address linked to the account and click 'Submit'
How do I change personal information (i.e. name, address, affiliation, email, password, etc.) for the account holder? 
- Go to www.regattacentral.com and login
- Click the 'Account' link located in the upper right hand corner
- Click the 'Update' button after you have made any changes to the Account Information
How do I edit my athlete information or add an athlete to my roster? 
- Go to www.regattacentral.com and login
- Click on the 'edit' link located in the 'Roster' box on the right side of the page
- Double click on the athlete's name to edit information
- Click on the "New' tab to add an athlete to your roster
How do I find my roster code? 
- Each User ID has a unique roster code. To find yours, go to www.regattacentral.com and login
- Click on the 'Instructions for USRowing Waiver Submission' link located in the 'Roster' Box on the right side of the page and your roster code should be highlighted in yellow
How do I send instructions on how to submit an online USRowing waiver to the athletes on my roster? 
- Go to regattacentral.com and login
- Click on the 'Instructions for USRowing Waiver Submission' link located in the 'Roster' Box on the right side of the page
- Copy and paste the entire instructions page into an email for all of the athletes listed in your 'Roster'
What if I do not have a roster code when I click on the 'Instructions for USRowing Waiver Submission' link? 
- If your roster code does not appear in a yellow box on the instructions page, you will need to contact USRowing via phone (1-800-414-4769) or email members@usrowing.org to inquire about the status of your club
How do I know if I have successfully submitted my online USRowing waiver? 
- You will receive a USRowing member ID # after you have successfully submitted your online waiver. This member ID # is linked to an unpaid, non-privileged USRowing membership. If you do not receive a USRowing member ID # after you click the 'Submit Application and Waiver' button, please contact (614) 360-2922 or send an email to support@regattacentral.com for customer support.
I have submitted my USRowing waiver using the roster code linked to my account. How do I update my waiver status on someone else's RegattaCentral account? 
- You will need to give the other rower your USRowing member ID # (this is the number you received when you either submitted your waiver online or became a paid member of USRowing.) The other account holder will need to follow these steps:
- Go to www.regattacentral.com and login
- Click on the 'edit' link located in the 'Roster' box on the right side of the page
- Double click on your name in the roster table
- Enter your USRA# in the appropriate field and click 'Update'
I entered my child in a club service and now the registration shows up in my name. How do I change this? 
- Go to www.regattacentral.com and login
- Click the 'edit' link located in the 'Roster' box on the right side of the page
- Double click on your name in the roster table
- Change your name and any other information to your son or daughter's information and click 'Update'
How do I register more than one participant for a club service listed on RegattaCentral? 
- You can now register multiple people during the same session.
- As you add each item to your cart you'll be able to specify the participant during checkout.
Club Registration 
What features are available through your Club Management Service? 
- Ability to customize the registration form for each of the services you create
- Ability to set a capacity for each service
- Ability to create a 'roster' for each service
- Email notification when someone registers
- Daily activity reports to track registrations and payments
- Individual account management features for each registrant allow you to add, edit, and remove payments and registrations for active participants
- Powerful discounting engine for multiple registrations
- Full-time phone and email support for club staff and club members
- And More! Please call (614) 360-2922 for more details
What are the fees for your Club Management service? 
- The Club Management fees are calculated per person per registration
- There are no registration fees for volunteer or donation services
- There are no long term contracts or hidden fees on RegattaCentral
- Our payment methods include: PayPal (free to set up and can use if we do not accept your credit card); all major credit cards (VISA, MasterCard, and Discover) and check by mail
- Please call (614) 360-2922 for more details about our pricing
Can I get a demonstration of the Club Management service before I decide to use RegattaCentral? 
- Absolutely! RegattaCentral uses TurboMeeting, an online meeting program, to demonstrate the features of our Club Management service. This allows us to interact directly with our potential customers and receive immediate feedback about our services. It also allows us to "pass control" to the user so they can experience how the features work first hand. Conference calling is also available.
How do I post my club on RegattaCentral so I can take advantage of your Club Management service? 
- Posting your club on RegattaCentral is easy! Just send an email to: support@regattacentral.com with the following information:
- Host:
- City, State & Zip of venue:
- Primary contact:
- Email of primary contact:
- URL of club website:
- Payee (whom to make checks payable):
- Payment address (where to mail checks):
Regatta Registration 
What features are available through your Regatta Management service? 
- Fully configurable regatta registration system
- Self-provisioning features and fully integrated content management system so regatta staff can update deadlines, upload PDF documents and images, enter the schedule and more in real-time
- Ability to access accounting and compliance reports
- Ability to interface with many of the leading timing providers in the industry (RaceDay, RegattaMaster, and Regatta Workbench)
- Post-regatta survey with results available in real-time to the regatta staff
- Full time phone and email support for regatta staff and regatta participants
- And More! Please call (614) 360-2922 for more details
What are the fees for your Regatta Management service? 
- Regatta Management fees are based on shell size
- There are no long term contracts or hidden fees on RegattaCentral
- Our payment methods include: PayPal (free to set up and can use if we do not accept your credit card); all major credit cards (VISA, MasterCard, and Discover) and check by mail
- Please call (614) 360-2922 for more details about our pricing and new discounts
Can I get a demonstration of the Regatta Management service before I decide to use RegattaCentral?
- Absolutely! RegattaCentral uses TurboMeeting, an online meeting program, to demonstrate the features of our Club Management service. This allows us to interact directly with our potential customers and receive immediate feedback about our services. It also allows us to "pass control" to the user so they can experience how the features work first hand. Conference calling is also available.
How do I list my regatta on RegattaCentral? 
- Listing your event on RegattaCentral is easy! Just send an email to support@regattacentral.com with the following information:
- Regatta name:
- Host:
- Date of event:
- Desired registration period:
- Event type (spring, head, etc.):
- Venue (body of water):
- City, State & Zip of venue:
- Primary contact:
- Email of primary contact:
- Categories of events offered:
- URL of host website:
- URL of event website:
- Payee (for whom to make checks payable):
- Payment address (for payments sent by check):
- Entry fees for each boat type:
- Late entry deadline (if applicable):
- Late entry fees (if applicable):