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•   Account Management

  • Forgot your login information?

  • How do I change personal information (i.e. name, address, email, password, username, etc.) for the account holder?

  • Copy of FAQs

  • Why can't I access my roster?

  • How do I submit a regatta entry?

  • How do I submit a composite entry?

  • Copy of FAQs

  • How do I register more than one participant for a club service?

  • Copy of FAQs
  • Copy of FAQs
  Club Management

  • Copy of FAQs
  • Copy of FAQs
• Copy of FAQs
• Copy of FAQs

• Regatta Management

• • Copy of FAQs
  • Copy of FAQs
  • Copy of FAQs
  • Copy of FAQs

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Account Management

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• To find your invoice for a club registration, click on "View Details" to the right of the name of the organization on your homepage.

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How do I post my club on RegattaCentral so I can take advantage of your Club Management service?

• • Posting your club on RegattaCentral is easy! Just send an email to: support@regattacentral.com with the following information:
    
    • Club/Camp Name:
    • City, State & Zip of Club/Camp:
    • Primary contact:
    • Email of primary contact:
    • URL of club website:
    • Payee (whom to make checks payable):
    • Payment address (where to mail checks):

Copy of FAQs

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Regatta Management

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What features are available through your Regatta Management service?

• • Fully configurable regatta registration system
  • Self-provisioning features and fully integrated content management system so regatta staff can update deadlines, upload PDF documents and images, enter the schedule and more in real-time
  • Ability to access accounting and compliance reports
  • Ability to interface with many of the leading timing providers in the industry (RaceDay, RegattaMaster, and Regatta Workbench)
  • Post-regatta survey with results available in real-time to the regatta staff
  • Full time phone and email support for regatta staff and regatta participants
  • And More! Please call (614) 360-2922 for more details

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What are the fees for your Regatta Management service?

• • Regatta Management fees are based on shell size
  • There are no long term contracts or hidden fees on RegattaCentral
  • Our payment methods include: PayPal (free to set up and can use if we do not accept your credit card); all major credit cards (VISA, MasterCard, and Discover) and check by mail
  • Please call (614) 360-2922 for more details about our pricing and new discounts

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Can I get a demonstration of the Regatta Management service before I decide to use RegattaCentral?

• • Absolutely! RegattaCentral uses TurboMeeting, an online meeting program, to demonstrate the features of our Club Management service. This allows us to interact directly with our potential customers and receive immediate feedback about our services. It also allows us to "pass control" to the user so they can experience how the features work first hand. Conference calling is also available.

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How do I list my regatta on RegattaCentral?

If you would like
• To find your invoice from a past regatta, click on the "Previous" tab in the Regatta Calendar & Entries section of your homepage. Then click the "my invoice" link next to the regatta.

Copy of FAQs

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Club Management

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What features are available through your Club Management Service?

• • Ability to customize the registration form for each of the services you create
  • Ability to set a capacity for each service
  • Ability to create a 'roster' for each service
  • Email notification when someone registers
  • Daily activity reports to track registrations and payments
  • Individual account management features for each registrant allow you to add, edit, and remove payments and registrations for active participants
  • Powerful discounting engine for multiple registrations
  • Full-time phone and email support for club staff and club members
  • And More! Please call (614) 360-2922 for more details

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What are the fees for your Club Management service?

• • The Club Management fees are calculated per person per registration
  • There are no registration fees for volunteer or donation services
  • There are no long term contracts or hidden fees on RegattaCentral 
  • Our payment methods include: PayPal (free to set up and can use if we do not accept your credit card); all major credit cards (VISA, MasterCard, and Discover) and check by mail
  • Please call (614) 360-2922 for more details about our pricing

...

Can I get a demonstration of the Club Management service before I decide to use RegattaCentral?

• • Absolutely! RegattaCentral uses TurboMeeting, an online meeting program, to demonstrate the features of our Club Management service. This allows us to interact directly with our potential customers and receive immediate feedback about our services. It also allows us to "pass control" to the user so they can experience how the features work first hand. Conference calling is also available.

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• to
re-list a regatta, send an email to support@regattacentral.com with the name of the regatta and the new date. Indicate whether or not you would like to copy the information (i.e. Event List, Fees, News) from
• the
previous year to help you get started.If you are listing a
• regatta
for the first time, send an email to support@regattacentral.com with the following information (items marked with an * are required):

• *Regatta name:
• *Host:
• *Date of event:
• *Event type (Sprint, Head, etc.):
• *Venue (body of water):
• *City, State & Zip of venue:
• *Primary Contact:
• *Contact Email:
• Contact Phone (optional):
Categories Offered (i.e
• .
HS, Open, Masters):
• URL of host website:
• URL of regatta website:
• *Payee (if different than host):
• *Payee address:
Entry fees:

Copy of FAQs

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