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Account Management
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| Forgot your login information? |
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| Forgot your login information? |
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- If registering through your club's website you can indicate the quantity for each program, or add the program to your cart then click the 'Add another' link after you log in. Select the participants' names in the drop-down menus.
- If registering through the RegattaCentral website you can click the 'Register' or 'Join/Renew' link then click the 'Add another' link on the cart page. Select the participants' names in the drop-down menus.
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| How do I request a refund? |
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| How do I request a refund? |
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- To request a refund for a club registration, we recommend reaching out to the club the registration is with. A contact email for the organization can be found on the "View Details" page of the registration
- To request a refund for a regatta entry, we recommend reaching out to the contact listed on the Overview page of the regatta.
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| How do I find a past invoice? |
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| How do I find a past invoice? |
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- To find your invoice for a club registration, click on "View Details" to the right of the name of the organization on your homepage.
- To find your invoice from a past regatta, click on the "Previous" tab in the Regatta Calendar & Entries section of your homepage. Then click the "my invoice" link next to the regatta.
I got a 404 page not found "Oops-We've misplaced our ours!" or "Oops-Looks like we've caught a crab!" What do I do now?
- Try logging out of your account and logging back in
- Try using a different browser, we recommend Google Chrome
- Could be a result of timing out
- We may have done an update to the website that caused you to get an error
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| sign a waiver |
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| sign a waiver |
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I'm trying to sign a waiver but get the message "Please contact your coach or club administrator and request they add you to your club's roster or click the ‘Back’ button to try the search again."
- Double check that the athlete's date of birth and spelling of their name is correct on the roster
- Make sure you are trying to submit the waiver under the correct club name
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